Support

Contact

Email mpenapps@protonmail.com. Please include your device model, iOS version, Quietblade version, and the steps that led to the issue. Do not include passwords, payment details, or sensitive personal data.

Email support

Common answers

Does the game progress in the background?

Quietblade does not run a permanent background process. It safely simulates elapsed time when you return. The open and offline rates are identical, with a 12-hour offline cap.

Why did exploration stop?

Rook returns to camp at zero health. Use a potion, recover through rest before the next expedition, or choose the optional Full Heal in the supply store.

Why is iCloud unavailable?

Check that you are signed into iCloud, iCloud Drive is enabled, and Quietblade is allowed to use iCloud. Local progress continues even when cloud sync is unavailable.

How do I request a refund?

Apple processes all payments and refunds. Use Apple’s purchase history or Report a Problem.